Revitalizer Conditioner

Return and Refund Policy for Revitalizer Conditioner

Effective Date: December 1, 2024

Thank you for shopping with us! We strive to ensure your satisfaction with every purchase. Please read our return and refund policy below:

1. Returns

• Eligibility: Items may be returned within 30 days of the delivery date for a refund or exchange.
• Condition: Products must be unused, unopened, and in their original packaging. We cannot accept returns of opened or used items for health and hygiene reasons.
• Proof of Purchase: A valid receipt or order confirmation is required for all returns.

2. Refunds

• Processing Time: Refunds will be processed within 5-7 business days after we receive the returned item.
• Refund Method: Refunds will be issued to the original payment method.
• Non-Refundable Items: Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or damaged item).

3. Damaged or Defective Products

• If your item arrives damaged or defective, please contact us at [insert email] within 7 days of delivery. Include photos of the product and packaging. We will arrange for a replacement or refund at no additional cost.

4. Return Shipping

• Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., incorrect or defective product).
• For your protection, we recommend using a trackable shipping method for returns.

5. How to Initiate a Return

• Email us at regrowhairloss@gmail.com with your order number and reason for return.
• Our team will provide instructions on how and where to send your return.

Contact Us

If you have any questions or concerns about your order, please reach out to us at regrowhairloss@gmail.com or 253-537-1746. 

Thank you for choosing ReGrow Hair Loss Restoration! !

Shipping Policy

Effective Date: December 1, 2024

We are committed to delivering your Revitalizer Conditioner quickly and safely. Please review our shipping policy below for details on how we process and ship your orders.

1. Shipping Locations

• We currently ship to  the U.S. and Canada.
• Shipping to P.O. boxes or military addresses may have limitations.

2. Processing Time

• Orders are processed within 1-2 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Options and Rates

• Standard Shipping: [Insert estimated delivery time and cost, e.g., 5-7 business days, $11 flat rate.
• Expedited Shipping: [Insert estimated delivery time and cost, e.g., 2-3 business days, $26 flat rate].

4. Delivery Times

• Delivery times are estimates and may vary due to factors such as weather, holidays, or carrier delays.
• Tracking information will be provided via email once your order ships.

5. Lost or Delayed Shipments

• If your shipment is delayed or lost, please contact us at regrowhairloss@gmail.com with your order number. We will work with the carrier to resolve the issue.

6. Damaged Shipments

• If your product arrives damaged, please notify us within 7 days of delivery. Include photos of the product and packaging, and we will arrange for a replacement or refund.

 

8. Contact Us

For any questions about shipping or your order, reach out to us at regrowhairloss@gmail.com  or 253-537-1746. Thank you for choosing ReGrow Hair Loss Restoration!